Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Answer Warranty

  • Our customer assistance team is present round–the–clock to attend to all of your help questions. Every single ticket you submit to us shall be addressed within no more than one hour. If your issue demands aid from one of our administrators, we will address the ticket to the person on shift and will notify you that the situation will soon be resolved.

  • Top quality support service
  • Professional Client Assist Service

  • Our technical help and support team will be on duty for you 24/7/365 to to reply to all help inquiry tickets that you submit. We offer tech support for the software that are pre–installed on your web server. These include our custom made Web Hosting Control Panel, the chosen OS along with the server admin panel (depending on the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Web Hosting Control Panel that is included 100% free with your VPS gives a built–in article base. You’ll see an array of comprehensive how to posts and a collection of step–by–step video guides that present all the normal web site managing jobs. You can find them by hitting the Help or Video keys in the right side of each Control Panel section.