Regardless of the fact that the hosting service provided by the different companies is practically identical, each provider has a personalized platform with its own tweaks and different ways to carry out given procedures. In such a case, an info-packed knowledge base would be astonishingly helpful both for people with zero practical experience and for technically advanced users who will at some point discover how specific tasks are carried out, but will lose some time in the meantime. The aim of such a knowledge base is to help make the service quick and simple to use, saving users a lot of time and effort. The end result is more gratified customers, since they can quickly find the information they’re looking for, and less work for the client care team members, because typically the majority of the inquiries and difficulties that customers have got are already outlined in the knowledge base. Given that the articles themselves are adequately written and encompass more topics, you will be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans feature an extensive knowledge base where you can find info about all the problems that you might experience and their resolutions. You can read how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are accurate, but you’re unable to send email messages, for example. We’ve made every effort to be as comprehensive as possible and to cover all possible options so as to help you save time and effort and to give you different solutions for each and every problem. The knowledge base includes informative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, whereas if you’d like to see the whole collection of articles, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers offer a comprehensive article library where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we are using. We have compiled it based on the feedback that we’ve assembled from our customers throughout the years and, as a consequence, our articles touch on specific issues that you could confront and suggest the very best way to correct them, for example receiving a 500 Internal Server Error message or being unable to send emails from your computer although you have the correct outgoing mail server settings. The articles are available in each single Control Panel section and you can browse them whenever you need. They can help you expand your knowledge not only about our services, but also about the hosting realm in general, as they offer comprehensive guidelines and general info such as what file access permissions or cron jobs are.